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Easy return

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Collection CREATIVAS of TEO TARRAS

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Easy returns


In the event that you change your mind or, simply, the artwork do not convince you after receiving your order, you have a return/change period of 14 working days without additional costs (limited to 150€ in shipping costs), starting the day after the reception of the order.


To proceed with a change or a return, follow the steps below:

  • - Email us at customerservice@artelista.com so that our Customer Service department can contact you (Mon-Thurs, 10:00 – 14:00 and 16:00 – 18:00 / Fri, 10:00 – 14:00 Spain local time). Please, try to have on hand the order ID to facilitate and accelerate this process.
  • - The Courier will pick up the package on the place and date agreed, and once we receive the artwork, we will proceed with the refund of the paid amount.


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