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Selling guide

You can also consult our buying guide and FAQ's: Buying guide / FAQ's

Tips for selling on Artelista

  • Edit your artist profile and give accurate and complete information about your biography and exhibitions.
  • Take high quality and resolution pictures of your artworks.
  • Edit your artworks and give as many details as possible: category, technique, media type, price, size, description of your artistic inspiration, tags of your artworks, etc. Let users find you easily.
  • Insert images related to your artistic work. Avoid images not related to it.
  • Sell original and prints. The more products put up for sale, the more you will sell. Please take into account the price Artelista recommends you to sell prints.
  • Categorize and group your artworks in collections.
  • Use Artelista as your selling channel: promote your personal site on Artelista to your network of contacts. Link your site to Artelista, Facebook or Twitter.

Your commitments to Artelista

  • Being the author of the artworks and/or owning their exhibition and printing rights.
  • Uploading artworks that meet the criteria of quality established by Artelista.
  • Including artworks that do not undermine human dignity and are not offensive or inappropriate for children under the current law.
  • Not including artworks with personal watermark.
  • Having the artwork available within 72 hours after the Artelista’s sale notification.
  • Respecting the prices you fixed as prices that are contractually binding with regard to Artelista and the customer.
  • Not including any contact information (e-mail, phone number, website…) outside the spaces provided to this end in the user menu. Artelista guarantees the sale process selling directly to the customers and managing the contact with them.

Why sell on Artelista?

How does Artelista help me to sell my artworks?

Artelista offers you an specific space on the website, gives you visibility, promotes your artworks directly to the customer, invests in online marketing in different online platforms, sells the artwork and provides the customer with different methods of payment, issues the Certificate of Authenticity (COA), manages logistics, exports and facilitates a customer service. Be focused on creating, Artelista will take care of everything else.

Before selling

Artelista provides the artists with a unique space to exhibit and put up for sale their artworks for free. In addition to this free space, you have at your disposal the Artelista PRO services, with which you will improve your sale conditions, the visibility of your artworks, etc.

Artelista has its own watermark and you will be able to add it to all your artworks to protect them against copies and plagiarism. Personal watermarks are not allowed.

You can sell the following original artworks: paintings, sculptures, drawings, photographs, collages, digital art and crafts.

What is a print?

A print is a high-quality print of a photograph using pigmentation techniques in different media types: lithographic paper, photographic paper, photopanel and canvas (already stretched or not).

On Artelista you can sell prints of your original paintings and photographs, as well as prints of your drawings, digital art, engravings, collages and sculptures (picture of a sculpture).

If I work with galleries, can I exhibit and sell artworks on Artelista?

We do not ask for exclusivity. You can work with galleries and sell through Artelista at international level.

If I do not want to sell through Artelista, can I just exhibit my work?

On Artelista you can choose the use you want to do of your site. All the artists can exhibit and sell original artworks and prints through Artelista, but if you are not interested in selling through our website, you have to unmark the option “I want to sell through Artelista” you’ll find in the option “Preferences” in your user’s menu.

Can I upload to Artelista the artworks that are already sold?

You can include on Artelista as many artworks as you want, it does not matter if they are sold. If the artwork you want to include is already sold, you can upload it providing that you inform of its status. Moreover, if you have a high-quality image of the artwork and you own the rights of reproduction, you can sell prints.

The artwork is temporarily unavailable.

If you do not have access to an artwork you have included or want to include on the website, you can inform of it through your user’s menu, in the edit options of any artwork.

You are free to set the price of your artworks according to your fee. You will have to set the price for your prints taking into account the fares recommended by Artelista.

What does the artwork price include?

The price set for the artwork is the retail price including local taxes where applicable. Price does not include delivery costs, customs fees or import duties. Artelista takes on delivery costs.

Artelista's commission is the 35% of the price you set for the artwork (+VAT for artists within the EU). Artelista's commission covers management, delivery costs and transport insurances. If you are subscribed to Artelista PRO, the percentage to apply would depend on the plan you are subscribed to.

You will get the 35% of the price of the print that has been paid by the customer, deducting VAT and local taxes where applicable. Artelista's commission covers costs of production, printing, packaging and delivery.

You should upload images in JPG format and with a minimum of 3 mega-pixels. We can store high quality images with large format. A high quality uploaded image will allow large format prints and higher sale prices. See our photography tutorial.

How can I improve the quality of my photographs?

To know how to improve the quality of your photographs, visit our photography tutorial.

Users can buy online all those original artworks which have the “Add to cart” button; that is all the original artworks put up for sale with price and dimensions informed. If an artwork does not have this information regarding price and dimensions, if it is sold through Artelista, we will charge you management fees. This penalty will be 10% resulting in 55% of the selling price.

Which prints can be bought online?

All those artworks uploaded in high quality could be bought as prints. It is important to have into account that after uploading the high quality image, for those artworks to be available, you will have to accept the sale of prints and set a price (we provide you with default prices which depend on the print dimensions).

You must have the artwork available within 72 hours after Artelista’s communication of the sale. If you cannot have the artwork ready within 72 hours, you’ll have to mark it as “sold” or “not available”. If you do not comply, this is an infringement that may result in the cancellation of your account.

When selling

How do I know that my artworks have been sold?

If one of your artworks has been sold, we will send you an email with the name of the artwork, the details of the selling and the steps to follow. A copy of this e-mail will be available for you in the section “My sales” in your user’s menu.

How do I pack and send my artwork?

To know how to pack the artwork and which are the documents you need to send the artwork, check our shipping tutorial. The document will be accessible after selling an artwork. It is important to follow carefully all the steps to avoid damages in the artwork or problems caused by the lack of documentation.

What is a Certificate of Authenticity (COA)?

The Certificate of Authenticity or COA is a document issued by Artelista for every artwork put up for sale on the website. The document certifies the originality of the artworks sold through Artelista. Every time you sell an artwork, you will have to print the document and send it signed in the package with the artwork as it is explained in the Shipping Tutorial. In the case of prints, we issue and send the certificate directly to the customer.

Where is the original artwork sent?

The artwork is sent directly to the customer’s home according to the Artwork Shipping Tutorial requirements.

Does Artelista send the original artwork?

Artelista works with DHL, UPS and FedEx. We will be responsible for the shipping if we have negotiated rates for the origin and destination countries of shipment. If we do not have negotiated rates, we will give you instructions on how to proceed with the shipping.

How does an export work?

Those shipments which are treated as exports are those shipments in which the origin and destination country do not belong to a common economic space (EU, NAFTA, etc.). In this case, the artist is the exporter and the customer is the importer. Artelista will advise you on the documents required to manage the shipment. It is your responsibility to obtain and manage the export documents.

If my artwork gets damaged in transit, will I receive my share of the selling?

All the artworks have an all-risk insurance issued by Allianz. If the artwork gets damaged during the shipment, Artelista will pay you your margin of the selling after the payment of the insurance company.

What happens if the customer returns the artwork?

The customer can return an artwork within 14 days after its reception. If the customer returns an original artwork, we will send it back to you at no cost. We will refund the money to the customer if the artwork is in perfect conditions.

How prints are delivered?

We will send you an email when a customer buys a print. Artelista will produce the print and send it directly to the customer.

After selling

Once the work is delivered to the customer, Artelista will pay your margin the 27th of each month. Artworks delivered after the 12th of each month will be paid the 27th of the following month. Artelista guarantees payment once you accept the artist’s contract.

Which is the currency used for international payments?

Artelista makes payments in Euros.

Is VAT retained on the artist’s margin when selling prints?

Taxes will be applied in accordance with current Spanish regulations depending on the artist’s country of residence for artists who do not live in Spain. The artist can deduct these taxes when filling the tax return. For artists living in Spain, VAT will be applied to the artist’s margin and taxes will be deducted in accordance with current regulations.

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Free and easy returns


In the event that you change your mind or, simply, the artwork do not convince you after receiving your order, you have a return/change period of 14 days without additional costs, starting the day after the reception of the order.


To proceed with a change or a return, follow the steps below:

  • - Email us at customerservice@artelista.com so that our Customer Service department can contact you (Mon-Thurs, 10:00 – 14:00 and 16:00 – 18:00 / Fri, 10:00 – 14:00 Spain local time). Please, try to have on hand the order ID to facilitate and accelerate this process.
  • - The Courier will pick up the package on the place and date agreed, and once we receive the artwork, we will proceed with the refund of the paid amount.


Take delight in all the art at Artelista

Free and safe delivery


When you purchase art at Artelista, you have at your disposal thousands of artworks by artists from around the world, from up to 170 different countries, and we don't want the delivery costs to be a problem when you want to enjoy the best art. Additionally, for your tranquility, the artwork is insured with the company Allianz Insurances during shipping, so we will handle everything if, unfortunately, the artwork is damaged before being delivered.


The estimated delivery time for Artelista fine art prints is 5-7 working days, whereas in the case of original artworks, it would vary depending on the origin country. Once the artist notifies us the artwork is ready for shipment, the delivery will be in the following 24-72 hours. These delivery times may be altered by custom clearance events, especially when the origin country of the artwork belongs to a different cross-national agreement (EU,NAFTA,etc.). Shipments from Argentina, Colombia or Cuba need of a special authorization for the exportation of artworks, so it is important to have this into account when calculating the delivery date.


Bear in mind we are dealing with works of art, so they may be in an exhibition (actually, this is awesome!). Those artworks which are in an exhibition are usually displayed as “non-available”. In case the artwork has been put up for sale, take into account the artist would have to manage with the organization of the exhibition the return of the artwork in order to be able to realize the shipment.


Take delight in all the art at Artelista

Customer care


We are dealing with works of art, a unique and exclusive product, and we want you to feel this way too, therefore, our main objective is to offer a personalized and close customer service. We are at your disposal at all times. If you have any concern, doubts about your order or for whatever reason you might need to contact us, you can:


  • - Email us to customerservice@artelista.com
  • - Use the chat you have available at the website
  • - Call at +34 935 045 650 Mon – Fri, from 9:30 - 18:00 (GMT+1)


Take delight in all the art at Artelista

Prints information

Currently is not possible to make prints shipments outside Spain. We're working to re-offer the service as soon as possible.

We apologise about the inconvenience