YOUR ARTELISTA ACCOUNT

To sign up on Artelista you just need to open the free sign-up. Fill in the fields with your data and click on ‘Send’ (you can also create an account on Artelista by clicking on ’Facebook Connect’ if you have a Facebook account). If you are not an artist but you want to sign up on Artelista as a user to purchase and to enjoy art, click on the button below ‘Choose this option’. If you have defined your profile as ‘User’ and you already have accessed your menu, from that moment onwards and always if you want to, you can Log in to manage your data, your favourites and your purchases. You can Log in from the Artelista Home by clicking on the link you will find above on the right ‘Log In’ or through the log in page

To sign up on Artelista you just need to open the sign-up and click on "Free sign up". Fill in the fields with your data and click on ‘Send’ (you can also create an account on Artelista by clicking on ‘Facebook Connect’ if you have a Facebook account). If you are an artist and you want to show and/or sell you artworks, choose a domain (it will be the name of your personal site and cannot be modified once chosen) and click on the button below ‘Choose this option’. If you are not an artist but you want to sign up on Artelista as a user to purchase and enjoy art, click on the button below ‘Choose this option’. If you have defined your profile as ‘Artist’ and you already have accessed your menu, from that moment onwards and always if you want to, you can Log in to your account to manage your artworks and include your data. You can Log in to your account from the Artelista Home ( ) by clicking on the link you will find above on the right ‘Log In’ or through the log in page

You can change your email and your password from the Access details section of your account.

If you do not remember your password, go to recover your password to reset it. Include the e-mail you used to sign up on Artelista and click on ‘Continue’. You will receive an e-mail with the instructions to set a new password. If you do remember neither the password, nor the e-mail you used to register on Artelista, you can contact us. We can help you, but we need some information as user name, possible e-mails you used to register on the site, etc.

First try clearing the cookies from your computer and going in by typing the Artelista address in the browser bar, instead of arriving from a search engine.

Check as well that the password is correct. If the problem continues, you can recover your password and create a new one.

If you still cannot get in, write to us and we will look into it.

You can see and change your personal details from the Personal data section of your account: name, surname, address, phone and billing details.

If you sell artwork, in Payout data you set up how you want to receive your payouts.

All four are changed from the selector in the header, the one showing your flag and your currency. Open it, choose what you want and click “Apply changes”.

The country determines shipping and the prices we show you, the language changes the whole site, the currency converts every price and the unit shows measurements in centimetres or in inches.

If you have an account, you can also change it from the Settings section and it is kept for the next time you come in.

It is not possible. If you have made a mistake while writing your name or the name of your personal site on Artelista, the only thing you can do is delete your Artelista account and open a new site with a new name. Please be aware that you will have to upload all your artworks and information again because they cannot be transferred automatically to the new account.

In the Messages section of your account you have your conversations with other users and with the Artelista team.

The details of your orders are under Transactions, in Purchases or in Sales as the case may be.

If a comment on your profile or on one of your artworks seems inappropriate to you, write to us telling us which one it is and we will review it.

If you would rather not have comments at all, let us know and we will turn them off on your profile.

You have the plans and what each one includes on the Pro plans page.

To subscribe, go to the Subscription section of your account and choose the plan you want. The payment is online and the improved conditions apply straight away.

You can cancel your Pro subscription from the Subscription section of your account.

The cancellation takes effect at the end of the period you have already paid for, so you keep the benefits of the plan until then.

You can close your account from the Settings section of your account, under Cancel account. Tell us the reason so we can improve and confirm the closure.

Bear in mind that closing it removes your personal details, your favourites and the access to your orders, and you will stop receiving our communications.