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Easy return

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  • You create. Artelista takes care of everything else.

    Artelista is responsible for investing in online marketing, charging clients and managing logistics and the customer service, this way you can be focused on creating your best artworks

  • With payment guarantee

    Once the artwork is delivered to the customer, Artelista will pay you your margin the 27th of that month (the following month if the artwork has not been delivered by the 18th). You won't have to worry anymore about you being paid or not.

  • With certificate of authenticity

    Artelista issues a certificate of authenticity for every original artwork and print.

  • Artelista works with the best partners

    Hewlett Packard, DHL, UPS, FedEx, BBVA, Bankinter, PayPal, American Express and AXA Insurances are some of our partners. We work together to exhibit your art worldwide. Join our team.

  • The best art e-commerce

    Artelista's main objective is the satisfaction of both the artist and the customer.

  • Money back guarantee

    If anything happens to the artwork during its shipment or if once you receive it, it is not as you expected, Artelista will make you a refund of the entire amount.

(*) Percentages stated above are calculated on the price of the artwork excluding VAT, where applicable. The 50% of the print’s price is for printing costs, online marketing, logistics and customer service.
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Easy returns


In the event that you change your mind or, simply, the artwork do not convince you after receiving your order, you have a return/change period of 14 working days without additional costs (limited to 150€ in shipping costs), starting the day after the reception of the order.


To proceed with a change or a return, follow the steps below:

  • - Email us at customerservice@artelista.com so that our Customer Service department can contact you (Mon-Thurs, 10:00 – 14:00 and 16:00 – 18:00 / Fri, 10:00 – 14:00 Spain local time). Please, try to have on hand the order ID to facilitate and accelerate this process.
  • - The Courier will pick up the package on the place and date agreed, and once we receive the artwork, we will proceed with the refund of the paid amount.


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