Cookies policy

Cookies definition and function

What is a cookie? A cookie is a file that is stored in your computer when visiting particular websites. Cookies allow this website, among many other things, to store and retrieve data about the navigation habits and preferences of a user or of the computer and, according to this information, provide the user with a safest and improved experience.

What cookies are in use in this website?

How to block and delete cookies

You can allow, block and delete cookies already set in your computer by accessing the browser configuration tab. In case you do not allow the storage of cookies in your computer, it is possible you cannot access some sections of our website.

For more information on how to block the use of cookies, you can visit the help section of the following browsers:

Third party cookies servers

The third party cookies servers with whom we have contracted any service for what is necessary the use of cookies are:

Cookie server Category of use Description of the use of the cookie More information on the use of this third party cookie
Google Analytics Analysis cookies Analysis of website use to collect information anonymously for statistical purposes https://www.google.com/analytics/
DoubleClick Advertising cookies Efficient management of the ad spaces included in the site https://www.google.com/doubleclick/
Google Adsense Advertising cookies Show ads related to user navigation https://www.google.com/adsense/
Google remarketing Advertising cookies Showing ads from other sites previously visited by the user https://www.google.com/ads/innovations/remarketing.html
Google Adwords Advertising cookies Analysis of the visits coming from Artelista ads in other sites https://www.google.com/adwords/
Facebook Connect Session cookies Provide Facebook users with an easy connection between Facebook and Artelista if they choose this option https://www.facebook.com/help/cookies?ref_type=sitefooter

Should you need further information, do not hesitate to contact us info@artelista.com

Payment method

We use our own cookies to offer a comfortable browsing experience on our website and third parties to show you advertising related to your preferences according to your browsing. If you continue browsing we consider that you accept the use of cookies. More information >

Free and easy returns

Free and easy returns


In the event that you change your mind or, simply, the artwork do not convince you after receiving your order, you have a return/change period of 14 days without additional costs, starting the day after the reception of the order.


To proceed with a change or a return, follow the steps below:

  • - Email us at customerservice@artelista.com so that our Customer Service department can contact you (Mon-Thurs, 10:00 – 14:00 and 16:00 – 18:00 / Fri, 10:00 – 14:00 Spain local time). Please, try to have on hand the order ID to facilitate and accelerate this process.
  • - The Courier will pick up the package on the place and date agreed, and once we receive the artwork, we will proceed with the refund of the paid amount.

Enjoy Artelista, enjoy art

Free shipping and return

Free and safe delivery


When you purchase art at Artelista, you have at your disposal thousands of artworks by artists from around the world, from up to 170 different countries, , and we don't want the delivery costs to be a problem when you want to enjoy the best art. The price shown at the artwork page is its final price, without surprises. Additionally, for your tranquility, the artwork is insured with the company Allianz Insurances during shipping, so we will handle everything if, unfortunately, the artwork is damaged before being delivered.


The estimated delivery time for Artelista fine art prints is 5-7 working days, whereas in the case of original artworks, it would vary depending on the origin country. Once the artist notifies us the artwork is ready for shipment, the delivery will be in the following 24-72 hours, These delivery times may be altered by custom clearance events, especially when the origin country of the artwork belongs to a different cross-national agreement (EU,NAFTA,etc.). here. Shipments from Argentina, Colombia or Cuba need of a special authorization for the exportation of artworks, so it is important to have this into account when calculating the delivery date.


Bear in mind we are dealing with works of art, so they may be in an exhibition (actually, this is awesome!). Those artworks which are in an exhibition are usually displayed as “non-available”. In case the artwork has been put up for sale, take into account the artist would have to manage with the organization of the exhibition the return of the artwork in order to be able to realize the shipment.


Enjoy Artelista, enjoy art

Customer care

Customer care


We are dealing with works of art, a unique and exclusive product, and we want you to feel this way too, therefore, our main objective is to offer a personalized and close customer service. We are at your disposal at all times. If you have any concern, doubts about your order or for whatever reason you need you contact us


You can choose the way you contact us:

  • - Email us to customerservice@artelista.com
  • - Use the chat you have available at the website

Enjoy Artelista, enjoy art

Prints information

Currently is not possible to make prints shipments outside Spain. We're working to re-offer the service as soon as possible.

We apologise about the inconvenience